Get this Net+ CertiGuide for your own computer.
Click Here!
Use coupon code "certiguide" to save 20%!
(Expires 2004/12/31)

NEW! Network+ N11-003 2005 Beta Exam Study Guide - Just $9!
Get It Here!

Custom Search

Table Of Contents  CertiGuide to Network+
 9  Chapter 1010: Real World Exam Questions

Previous Topic/Section
Questions 131-135
Previous Page
Pages in Current Topic/Section
Next Page
Questions 141-144
Next Topic/Section

Questions 136-140

(Click here to see answers with explanations.)

136. Your customer calls complaining that their modem randomly disconnects from the Internet even though they have disabled all auto-disconnect features. The telephone company has tested the lines and is certain that there is no unusual noise. What option(s) should you look at first when troubleshooting this problem?

A. Verify that the modem in plugged into a properly working wall jack

B. Enter the code to disable call waiting in the modem's property screen

C. If the modem is external, replace it with an internal model

D. Test the line with an inexpensive tester to be certain the feed is analog and not digital

E. Verify that the IRQ setting is not conflicting with another device


137. If two or more hardware components are listed on a vendors Hardware Compatibility List, you can be assured that the hardware will perform as expected in the server

A. True

B. False


138. When a problem is first called in, the first step in the troubleshooting process is to:

A. Check the status of the server(s)

B. Check the user's login account name and password

C. Document the problem request

D. Scan for viruses


139. A user calls the help desk complaining that they are not able to reach the Internet. The network consists of 200 PCs running both IPX and TCP/IP. IP addresses are dynamically assigned with a DHCP server on every segment. The results from the Winipcfg utility appear to be correct and all required address are present (IP, subnet, DNS, and default gateway). What else would be a logical item to check?

A. The NetWare server has reached its maximum number of licensed connections

B. The server has failed

C. Other users to see if anyone is able to get to the Internet

D. The IP address of this workstation has been assigned to another device on the network


140. What are some common items that need to be documented?

A. Default Printer settings

B. IP addresses

C. Screen saver settings

D. Desktop themes

E. Batch files and shortcuts

Previous Topic/Section
Questions 131-135
Previous Page
Pages in Current Topic/Section
Next Page
Questions 141-144
Next Topic/Section

If you find useful, please consider making a small Paypal donation to help the site, using one of the buttons below. You can also donate a custom amount using the far right button (not less than $1 please, or PayPal gets most/all of your money!) In lieu of a larger donation, you may wish to consider buying an inexpensive PDF equivalent of the CertiGuide to Network+ from (Use coupon code "certiguide" by December 31, 2004 to save 20%!) Thanks for your support!
Donate $2
Donate $5
Donate $10
Donate $20
Donate $30
Donate: $

Home - Table Of Contents - Contact Us

CertiGuide for Network+ ( on
Version 1.0 - Version Date: November 7, 2004

Adapted with permission from a work created by Tcat Houser and Helen O’Boyle. Version © Copyright 2004 Charles M. Kozierok. All Rights Reserved.
Not responsible for any loss resulting from the use of this site.