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Table Of Contents  CertiGuide to A+ (Core Hardware)
 9  Chapter 1100:  Troubleshooting
      9  VIII  Think like Sherlock Holmes

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Intermittent Challenges

The challenge with intermittent challenges is determining if the issue is something that occurs only in a particular set of circumstances or is the intermittent more vague to nail down. When our graphic artist was attempting to work on 'Owl' for indicating historical data, PhotoShop would lock up, but only on this graphic. It turned out that it was using more RAM than other graphics. That meant that this graphic spilled over to the next memory chip, which happened to be a different brand of ram. When the two different manufacturers of ram attempted to work together, the difference caused a lockup, both under NT 4 and Windows 2000.


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