|Like what you see? Get it in one document for easy printing!|
Use coupon code "SAVE50" to get it half price!
Domain 2.0: Diagnosing and Troubleshooting
This domain requires the ability
to apply knowledge relating to diagnosing and troubleshooting, module
problems and system malfunctions. This includes knowledge of the symptoms
relating to common problems.
2.1 Identify common symptoms and
problems associated with each module and have to troubleshoot and isolate
- Processor/memory symptoms
- Floppy drive
- Parallel ports
- Hard drives
- Sound card/audio
- Power supply
- POST audible/visual error codes
- Troubleshooting tools e.g. Multimeter
- Large LBA, LBA
2.2 Identify basic troubleshooting
procedures and how to elicit problem symptoms from customers:
- Troubleshooting/isolation problems determination
- Determine whether hardware or software problem
- Gather information from user regarding, e.g.
- Customer environment
- Symptoms/error codes
- Situation when the problem occurred
|If you find CertiGuide.com useful, please consider making a small Paypal donation to help the site, using one of the buttons below. You can also donate a custom amount using the far right button (not less than $1 please, or PayPal gets most/all of your money!) In lieu of a larger donation, you may wish to consider buying an inexpensive PDF equivalent of the CertiGuide to A+ (Core Hardware) from StudyExam4Less.com. (Use coupon code "SAVE50" to save a full 50% off the already low price!) Thanks for your support!|
Table Of Contents - Contact Us
CertiGuide to A+ (Core Hardware) (http://www.CertiGuide.com/aplush/) on CertiGuide.com
Version 1.0 - Version Date: December 6, 2004
Adapted with permission from a work created by Tcat Houser.
CertiGuide.com Version © Copyright 2004 Charles M. Kozierok. All Rights Reserved.
Not responsible for any loss resulting from the use of this site.