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Table Of Contents  CertiGuide to A+ (A+ 4 Real)
 9  Chapter 4: Diagnosing and Troubleshooting in the Windows OS

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Troubleshooting Black Screen Error Messages
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Fatal Errors: Blue Screen of Death (BSOD) or ***STOP
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Real World Scenario: How Might a Black Screen Error Happen?

Most common source of the problem is trying to dual boot, have more then one OS on the same hard disk. NT family of Windows has a boot menu that makes easy to make dual boot installations. If you want to make it easy, always install an older version of OS first, also if they are both NT.

If some software installation caused this problem in order to prevent the problem in future you need to know which one it was. Never install any program in a root directory! Before the installation program copies the files, to the target directory it empties the target directory and root can have the files your Windows needs. Besides, that a careless user can delete crucial system files, some malicious program such as a virus can delete those files.

Next, we will talk more about errors that happen while you're working in GUI.


Previous Topic/Section
Troubleshooting Black Screen Error Messages
Previous Page
Pages in Current Topic/Section
1
Next Page
Fatal Errors: Blue Screen of Death (BSOD) or ***STOP
Next Topic/Section

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